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Customer Service Hours:
7am - 7pm PST Mon - Fri
9am - 4pm PST Saturday

Questions? Contact Us

(800)214-4036

info@diamondbuy.com


Diamond Buy is proud to serve our international customers!

Orders are shipped via FedEx International Priority for $85 USD. Shipping transit time for all orders should take no more than two business days, although customs may choose to inspect your package which may cause a delay of one day.

For your convenience, we offer several methods of payment. Your bank or credit card company will process all charges in US funds, as required by Diamond Buy. Use your American Express, Visa, MasterCard, or Discover card through Google Checkout -- or, pay by bank wire and receive a 1.5% discount.

Duties and Taxes will be assessed and due to FedEx before the package is released from customs. Please see the chart below to calculate the duties and taxes for your order. For countries not listed, please call us at (800) 214-4036. Shipments to France and Mexico require the use of an import broker to clear the package at customs. Please call us at (800) 214-4036 if you have questions.

Australia

10% VAT (Value Added Tax)

Canada

See Canadian Shipments Details

New Zealand

12.5% VAT (Value Added Tax)

Mexico

15% VAT (Value Added Tax)

United Kingdom

15% VAT (Value Added Tax)

Additional Countries

Call (800) 214-4036 For Details

To help ensure you make the right choice, we offer a very flexible return policy. If for any reason you are not satisfied, you can return your item within 30 days for a full refund. Just call a Diamond & Jewelry Consultant at (800) 214-4036 for detailed instructions.

Because of the complicated paperwork and additional taxes and duties levied each time a jewelry item crosses the border, Diamond Buy does not offer ring resizing. If you have any questions, please do not hesitate to contact one of our Diamond & Jewelry Consultants at CustomerService@diamondbuy.com or (800) 214-4036.

 

INTERNATIONAL SHIPPING
Canadian Orders
Other International Orders

WHY BUY FROM US?
A+ rating from BBB
Thousands of satisfied customers Free FedEx overnight shipping

CUSTOMER SERVICE
30-Day Returns
1.5% discount for Bank Wires
Secure order and Checkout

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